Turnaround time for Deposit & Withdrawal Transactions
Crypto Deposits
After your crypto transfer gets the green light from the blockchain, it'll be in your account within 30
minutes.
Example: If you transfer funds at 2 p.m. and they're confirmed by the blockchain by 3 p.m., expect
them in your account by 3:30 p.m.
Note to Remember:
If you've waited more than an hour and still don't see the deposit, contact Customer Support with
your transaction number (TxID). Crypto transactions are irreversible, so double, triple-check everything before you hit "send."
Crypto Withdrawals
Once you hit that withdrawal confirmation link, your crypto will be sent to the blockchain in about 20 minutes. The total time for the transaction to complete might stretch up to 12 hours under special conditions.
Note to Remember:
Keep an eye on your email for the confirmation link.
Blockchain traffic can slow things down and potentially increase transaction fees.
Double-check all the details—crypto transactions are irreversible.
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