How to use the "Send (to)" Function

How to use the "Send (to)" Function

The "Send to" function, also known as "Internal Transfer", allows customers to transfer funds
from their account to other accounts.

To use this feature, follow the steps below:

1. Go to "Wallet", Click "Send to" icon
2. Fill the form to include the fiat/cryptocurrency, transaction amount, recipient username and
     email address then click "Next"
3. Check the details to ensure everything is correct then click "Confirm"
4. Check your registered email's inbox for the OTP code and indicate in the appropriate field
      together with your 2FA then click "Verify".
5. A confirmation message will be posted on the screen to notify the user that the requested
      transaction amount is already sent to the recipient's account.

Important Reminders:
There is no transfer fee for internal transfers
Users need to enable their 2FA setting before they can use the "Send to" function. For more
info about how to set up your 2FA, please visit this link How to set up your 2FA.
    • Related Articles

    • Security

      Security Tips Enable your 2FA Two-Factor Authentication (2FA) is an extra layer of security for your account designed to ensure that you are the only person who can access your account by requiring an authentication code generated by your mobile ...
    • How to Change Password/ Forgot Password

      How to Change Password Please login to account -> Go to Dashboard -> Security -> Account Password -> Change Please follow the below instructions 1. Enter Current Password 2. New Password 3. Confirm New Password 4. Hit the "Send Code" and will receive ...
    • Setup/Remove 2FA

      How to Setup 2FA Please login to BTZO account -> Go to dashboard -> Security -> Setup 2FA Please download Google Authenticator on your device to setup 2FA Follow 2FA setup process and "enable" 1. Click "send code" to receive verification code via ...
    • How to Request for Account Deletion

      To request for account deletion, please accomplish Customer Support’s Feedback Form by visiting this link: Submit a ticket ● To request for account deletion, please submit a ticket in Support ● Kindly fill the Form’s required fields (*) including the ...
    • Turnaround time for Deposit & Withdrawal Transactions

      Crypto Deposits After your crypto transfer gets the green light from the blockchain, it'll be in your account within 30 minutes. Example: If you transfer funds at 2 p.m. and they're confirmed by the blockchain by 3 p.m., expect them in your account ...